Finding the Records That Document What the Owner Knew
The history of crime at a property rarely lives in one place. It is usually pieced together from several kinds of records, each showing something different about what the owner knew.
Police call-for-service records are often the starting point. Sometimes called CAD records (for computer-aided dispatch) or dispatch logs, they document calls to police from or about a specific address, including the date, the type of call and, often, how it was resolved. A call log is a record of what was reported. It is not a finding that a crime occurred.
Incident reports filed by the property owner, its management or its security staff can show what the owner itself recorded about fights, thefts, trespassers or threats. Written complaints from tenants or guests to management can show that the owner was directly told about a problem. Internal security logs and surveillance records can show patrol activity, access-control problems and what cameras captured, if anything was kept.
That last condition matters. Surveillance footage and security logs are held by the owner, and whether they still exist depends on what was kept. Records that are not preserved may not be available later, which is one reason people in this position often raise preserving evidence early.
How these records are obtained varies. Some, such as certain police records, may be available through public-records requests, subject to the access rules of the state and the agency. Others are in the property owner's possession and usually come out through discovery, the formal exchange of evidence once a lawsuit is filed.
For someone who was hurt, the records that usually matter also include medical records, police and incident reports about the attack itself, photos of the scene, names of witnesses, and any messages or complaints sent to management before it happened.